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Buyer Already Working with an Agent

With all the things that could go wrong in Real Estate this one really frustrates me.  I average a call a month like this one.

This week a Buyer calls requesting a showing.   I look up the property on the MLS to find the unit has an accepted offer.  I ask the Buyer if they are working with another Agent.  The answer is no.   I then ask the Buyer what they are looking for, price range, area, features, and if they would like me to do a search and E-mail them a list of properties.  Of course I collect contact information and enter it into my MLS address book.  I spent about an hour and a half searching, weeding out properties that do not fit the needs of the buyer, and E-mail a list.  I also refine the Real Estate search and set the Buyer up on a number of automatic home searches on the MLS.  I call the Buyer to see if they have any interests in the units and would like to schedule a showing to personally view them.   AI am told, “I like a number of homes and would like to see them.  I am already working with an Agent and have sent the list to them.”

I don’t know why, at that point the first thought that came into my head was this Buyer was either working with a relative, or an Agent too busy, or too lazy to serve the needs of their customers and clients.   If it was a relative, did they suggest the Buyer’s have another Agent spend time to search for a home?

I would think common sense would prevail.   If one Agent has displayed the concern and skills to spend time to locate a home which fits the needs of the Buyer, why would they consider going back to one who has failed?  

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